Dear Valued Customers,
As the Chinese New Year holiday approaches, please be aware that our production and shipping schedules will be affected. During the holiday period (until February 18), products that are not in our U.S. warehouse will temporarily pause production and shipping. To avoid any delays in receiving your orders, we encourage you to place your orders as soon as possible and contact us for specific shipping and delivery timelines.
Why Ordering Early Matters:
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Timely Production and Shipping: Our production will resume promptly after the holiday on February 18. By placing your order early, we can prioritize your order based on your order number, ensuring it is produced and shipped as quickly as possible. This helps avoid any delays caused by post-holiday production backlogs.
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Reduce the Risk of Order Cancellations: As the holiday approaches, some customers may choose to cancel orders due to concerns about shipping delays. By ordering early, you’ll ensure that your order is processed and shipped without unnecessary interruptions. Early orders will be given priority to guarantee timely production and dispatch.
How to Get Accurate Shipping Information:
Before the holiday, we will do our best to provide accurate shipping and delivery dates. If you have specific delivery needs, please reach out to our customer service team for detailed information. We will confirm the estimated shipping and arrival times based on your location, allowing you to plan your installation schedule accordingly.
For any inquiries, please contact us at:
service@hilamps.com
Why It’s Worth the Wait:
While there may be a short wait during the Chinese New Year holiday, rest assured that the quality of our products is well worth it. Each of our lamps is crafted with premium materials and exceptional craftsmanship, ensuring that every piece meets the highest standards. We understand the importance of timely delivery for your installation plans, and we appreciate your patience. We’re confident that the beauty and quality of our lamps will be worth the wait.
In Summary:
To ensure your order is processed quickly and shipped on time, please place your order early. This will help avoid potential delays and ensure you receive your lamps promptly after production resumes. If you have any questions or need further assistance, please don’t hesitate to contact our customer service team. We greatly appreciate your understanding and support, and we look forward to serving you with top-quality lighting solutions!
Wishing you a happy and prosperous Chinese New Year!